Privacy Policy

This Privacy Policy describes how Express Home Buyer (“we,” “us,” or “our”) collects, uses, protects, and handles your Personally Identifiable Information (“PII”) when you visit or interact with (the “Site”), our blog, or our app.

1. Information We Collect

Registration & Orders: When you register, place an order, or fill out a form on our Site, you may provide your name, email address, mailing address, phone number, and other contact details.

Feedback & Support: When you submit feedback, use Live Chat, or otherwise communicate with us, we collect the information you provide.

2. When We Collect It

We collect your information when you:

Register on our Site

Fill out any form

Use Live Chat

Provide feedback on our products or services

3. How We Use Your Information

We may use your information to:

Personalize your experience and tailor content and product offerings.

Improve our Site’s functionality and user experience.

Respond to your customer service requests.

Administer contests, promotions, surveys, or other Site features.

Process transactions quickly and securely.

Request ratings and reviews.

Follow up after correspondence (live chat, email, or phone).

Send marketing materials and product information via calls, emails, or texts.

4. How We Protect Your Information

Your data is stored behind secured networks and accessible only to authorized personnel.

Sensitive information is encrypted via Secure Socket Layer (SSL) technology.

We perform regular malware scanning.

Note: We do not request or store credit card data beyond what’s necessary to expedite your orders; no vulnerability or PCI scanning is performed.

5. Cookies

We use cookies to:

Remember your preferences.

Understand and process items in your shopping cart.

Compile aggregate data on site traffic and interactions.

Track advertisements.

You can disable or manage cookies via your browser settings (see your browser’s Help menu). Turning off cookies may affect some Site features.

6. Third‑Party Disclosure

We do not sell, trade, or otherwise transfer your PII to outside parties without advance notice, except to:

Website hosting partners and third parties who assist us (under confidentiality).

Comply with legal requirements or protect rights, property, or safety.

Non‑personally identifiable data may be shared with third parties for marketing or analytics.

7. Third‑Party Links

Our Site may link to third‑party services with their own privacy practices. We are not responsible for their content or conduct but welcome your feedback.

8. Google Services

We use Google AdSense and may implement:

Remarketing with Google AdSense

Display Network Impression Reporting

Demographics & Interests Reporting

Google, as a third‑party vendor, uses cookies (e.g., DART) to serve ads and compile data about interactions. You can opt out via Google Ad Settings, the Network Advertising Initiative Opt‑Out page, or the Google Analytics Opt‑Out browser add‑on.

9. California Online Privacy Protection Act (CalOPPA)

In compliance with CalOPPA, we:

Allow anonymous Site visits.

Post a conspicuous “Privacy” link on our homepage.

Notify users of policy changes on this page.

Log in to your account

Submit a support ticket or use Live Chat

10. Do Not Track Signals

We honor Do Not Track (DNT) browser settings and will not set cookies or use advertising when DNT is in place.

11. Third‑Party Behavioral Tracking

We allow third‑party behavioral tracking as described above.

12. Children’s Online Privacy Protection Act (COPPA)

We do not market to children under 13 or knowingly collect PII from them. No third‑party tracking of children under 13 is permitted.

13. Fair Information Practices

In the event of a data breach, we will notify users within seven (7) business days via onsite notification. We adhere to the Individual Redress Principle, ensuring you have enforceable rights against data processors.

14. CAN‑SPAM Act

We collect your email to:

Respond to inquiries

Provide product/service updates

Send marketing communications

We comply with CAN‑SPAM by:

Avoiding misleading subjects or addresses

Identifying messages as advertisements

Including our physical mailing address

Honoring opt‑out requests promptly

Providing an unsubscribe link in every email